With the rapid acceleration of digital transformation, businesses are now, more than ever, reliant on rock-solid IT foundations. With the use of technology at an all-time high, many companies are choosing to use an IT managed services company to support their IT needs.
Managed IT services include any information technology service and support handled by an outside firm such as Neo Technologies. Some examples of managed IT support include remote monitoring and management of your network, server maintenance, cloud-based storage, virtual machine management and cybersecurity measures.
Whether you’re a seasoned IT pro or a business executive, IT managed services can make your job easier. Below we’ve highlighted the top 10 ways you can benefit from managed IT services.
- Lower and predictable costs
Partnering with Neo Technologies means you can divide your IT costs into fixed, predictable monthly payments, making it easier for you to budget for your IT expenses.
Using an in-house IT team requires significantly higher costs from training and equipment purchases to upgrades and maintenance. In addition, your business has to deal with IT employee turnover. Even if you do have an inhouse team, by outsourcing certain IT tasks, you can ensure that your core team focuses on specific functions and goals while an external resource handles the rest.
Today’s IT infrastructure and software applications require specialised skill sets. Implementing new software requires learning new skills that are only needed once. Instead of spending time and money training your in-house team each time you roll out a new program, Neo Technologies can take charge of the situation.
- Access 24-7 support
At Neo Technologies, we have a wealth of experience in handling a wide range of IT-related tasks. A key benefit of this is quick response times. As your technology can be managed remotely, problems can be promptly detected and resolved, before the user even notices. This means that downtime remains at a minimum for your business, allowing employees to focus on core business objectives. Our IT specialists can work on your problems 24/7, whether you’re in or out of the office, providing you with ongoing peace of mind.
- Scale when you need to
It’s easy to scale up your managed IT services as your business needs grow. With pay-as-you-go service plans, you can even decide to scale up managed IT solutions during your busiest season and scale down again when needed.
In addition, by outsourcing your IT needs, you are allowing yourself to focus on much more important things like growing your business. Small and medium-sized businesses tend to try to do everything themselves due to budget restrictions and limited resources. However, partnering with Neo Technologies allows you to focus on your core competencies and growth of your business rather than worrying about your IT needs.
- Simplify flexible working arrangements
With more people working from home, outsourced IT management can simplify remote or flexible working arrangements. Centralised management of your IT services ensures all employees have the same technology experience. Whether employees work in your main office, an interstate office, from home or via another location, they can log in and experience the same speed and security as if they were on-site.
- Future-proof your business
At Neo Technologies, we keep you on the cutting edge of your industry. We’re continuously learning, training and upgrading systems to ensure leading technology systems. You gain the benefit of our expertise and investments without having to pay for upgrades or training. Our business systems support includes end-to-end telecommunication, hardware, software and technology systems that support business functionality and growth.
- Improve your network security
Hackers, malware and viruses continue to evolve causing businesses to be increasingly vulnerable to security breaches. At Neo Technologies, we secure networks from the data centre to the remote end-user. We keep your network safe with best practice malware protection both on-premises and in the cloud. We provide intrusion protection and detections as well as undertaking regular vulnerability scanning to assess risks. With monitoring, management, data storage and security under one roof, it is easy for us to identify and fix any problems.
- Safeguard your data and systems
Neo Technologies has standards established to help you maintain business continuity if something goes wrong in your office or off-site. We securely back-up and store data generated from servers, databases, enterprise apps, cloud apps, mobile devices and virtual machines, making it readily available at any time. Our disaster recovery service enables your organisation to resume business as usual after a disruptive event with minimal impact in the shortest possible time.
- Ensure compliance with privacy standards
Businesses today handle large amounts of sensitive electronic data including client information, emails, payment details and employee information. Much of this is considered sensitive data or data that must be protected from unauthorised access.
For business owners in the e-commerce, retail, healthcare, education, financial services and legal industries, compliance with privacy standards plays a crucial role in avoiding fines and maintaining the trust of your customers.
At Neo Technologies, our IT experts can ensure your technology systems adhere to national and international rules and regulations.
- Strategic IT planning
At Neo Technologies, we provide strategic planning in regards to the technology our clients implement and when. With the input of your executive team, we work to uncover and understand your organisation’s risks, opportunities, needs, and restrictions, from compliance regulations to seasonal business activities. By taking a holistic approach to IT planning, we predict and address your business needs before they cause potential disruptions.
- Save money on hardware and software supplies
With long-standing relationships and certifications with suppliers, Neo Technologies can quickly acquire your IT requirements at a reduced price point. This includes desktop replacements, customised server solutions and cloud and security accreditations. We are also an accredited Microsoft Silver Cloud Provider and Leap software experts.
One of the most important investments that your business can make is in the safety, functionality and effectiveness of your technology. From infrastructure and networking, to cyber security and data management, across all environments from cloud to on-premise, Neo Technology provides fully managed and supported IT services that enable businesses to realise their potential. We take the time to understand and work with you to accomplish your business’s goals can be incredibly valuable.
Contact us on 1300 661 832 to discuss how we can help your business grow today.