Phone Systems & Internet

In the new hybrid working era you need more from your phone than simply voice calling, and connectivity is even more important than ever. We can advise and implement the right phone and internet solutions for your business.
DATA & IP TELEPHONY

Connected, secure and engaged

Neo Technologies has been in the telecommunications field for many years and has a in depth of knowledge in supporting and troubleshooting issues with phone systems and internet for professional services companies. We can tailor a solution to meet the unique needs of your business and workforce.
Phone Systems & Internet

What we do

We provide end-to-end telecommunication, hardware, software and technology systems that support business functionality and growth:

  • Continuous updating and maintenance of systems
  • High Availability systems that never go down
  • Security and protection of confidential data
  • Sensible monthly retainers, no call out fees
  • 24x7x365 support for all service agreements

Neo Technologies has many years of experience in the backup arena, we are proficient in the use of many different backup technologies on the market. Including but not limited to Datto, Barracuda, ShadowProtect, etc. Each program comes with their own individual backends that monitor and audit each of the backups that are conducted. Monitoring of current backup infrastructure ensuring backups are completed successfully and no errors were raised during backup process. All backup systems provide a detailed report that can be generated by the MSP to show the client that all backups have been successful.

Businesses should develop an IT disaster recovery plan. It begins by compiling an inventory of hardware (e.g. servers, desktops, laptops and wireless devices), software applications and data. The plan should include a strategy to ensure that all critical information is backed up. We can in consultation with you develop a disaster recovery plan to give you peace of mind for when the unexpected happens.

Patch management is important because patches help to maintain the health and security of the systems that are being patched. Additionally, patches are sometimes used to bring software up to date so that it will work with the latest hardware.

Bandwidth monitoring is a method for measuring the actual bandwidth available on a local system (LAN or WiFi). Bandwidth monitoring tools display real-time data such as download and upload speeds and help prevent network strain. It can also help you understand usage, traffic flow, bandwidth hogs, and network strains across your IT environment.

We can provide a full MPS (Managed Print Service) solution if required. This MPS would contain.

  • Supply, installation, and configuration of new fleet
  • Fully managed service and support program
  • Fully managed consumable replenishment program
  • Swipe and release print / secure print solutions
  • Scanning solutions
  • Detailed department, user, and application print reports
OUR SERVICES

END TO END IT SOLUTIONS

Neo Technologies offer end to end IT services, solutions, support and advisory. Our depth and breadth of specialised knowledge and experience in all areas of IT is what sets us apart from our competitors. Our complete offering means you can be assured that we have all your IT requirements covered.
TESTIMONIALS

What our clients are saying...

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Glenn Harvey

Partner, PEARCE WEBSTER DUGDALES
Neo Technologies has been this firm’s preferred provider of IT services for almost 10 years. During that time, Neo Technologies have provided fast, efficient and comprehensive IT services to us including at times of extreme urgency. Our view is that Neo Technologies are leaders in their field of expertise …
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Frank Di lorio

Partner, Galbally & O’Bryan Lawyers
Galbally & O’Bryan have been a long-standing client of Neo Technologies. Neo Technologies have always provided quick and efficient service and we are happy to recommend them. …
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Cameron Gillies

Director, Mantech International Systems
We have utilised Neo Technologies as our IT provider for the best part of 10 years. Previously we had used a very well-known IT support and services team and although they were sufficiently competent, securing priority attention as a smaller organisation (10-20 users) was always a challenge. Switching to …
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Aberdeen Lawyers

Neo Technologies delivered on a major IT upgrade to our office and provide ongoing support for it. The upgrade was successful because of the attention to detail provided by Neo Technologies and accessibility of support. We would highly recommend Neo Technologies for the outstanding customer service and technical support/services …
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Pryce Sprague

Fire & Wire Essential Fire Protection Services
We have been dealing with Neo Technologies for more than 8 years and they consistently exceed our expectations for the services they provide. Whether it is networking our systems, repairing backups, adding or removing users or email accounts or anything IT related Neo Technologies are our “one stop shop” …
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Nicholas Pastro

Managing Director / Senior Lawyer, JP Legal
Neo Technologies has delivered all of our in-house software and hardware technology support and Neo Technologies David has become a trusted advisor and valued member of our team providing responsive specialist support to our business particularly as we moved our legal software to a cloud-based system. I would recommend …
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Ashley Kissick

ISP Connect
I would recommend Neo Technologies because they have incredible IT knowledge but are focused on the outcome for me as the client. Things work seamlessly and if issues arise, they ensure I am well informed, and back up and running as soon as possible. As a Partner Neo Technologies …
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Malcolm G Burrell

Principal, M G Burrell Wills & Probate
I would recommend Neo Technologies because their staff have provided me with a high quality of IT services over a long period and have been available at short notice if and when urgent issues have arisen. …
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Darren Noble

Principal, Noble Lawyers
I have been a customer of Neo Technologies for the past 6 years. I have been very happy with their service during that time. As a boutique law office, we cannot afford to have IT crises, so I am really grateful that Neo Technologies are always available to help …
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Practice Manager

Melville Medical
David and the team at Neo Technologies have been a great help to us over the past 5 years. Always doing preventative work to avoid issues. If there are any questions or concerns, they respond promptly with a minimum of fuss. I would recommend Neo Technologies. …
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Oasis Tension Structures (Australia) Pty Ltd

Neo Technologies have been a great support to our business for over a decade. David and his team are reliable, proactive, competent and informative. …
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Grace

Partner, Rightside Legal
I would recommend Neo Technologies because David and the team are a pleasure to work with, and experts in their field. They understand the IT needs of small business and respond quickly to our frequent questions. …
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