Phone Systems & Internet

We provide end-to-end telecommunication, hardware, software and technology systems that support business functionality and growth:

• Continuous updating and maintenance of systems
• High Availability systems that never go down
• Security and protection of confidential data
• Sensible monthly retainers, no call out fees
• 24x7x365 support for all service agreements

Neo Technologies has many years of experience in the backup arena, we are proficient in the use of many different backup technologies on the market. Including but not limited to Datto, Barracuda, ShadowProtect, etc. Each program comes with their own individual backends that monitor and audit each of the backups that are conducted. Monitoring of current backup infrastructure ensuring backups are completed successfully and no errors were raised during backup process. All backup systems provide a detailed report that can be generated by the MSP to show the client that all backups have been successful.

Businesses should develop an IT disaster recovery plan. It begins by compiling an inventory of hardware (e.g. servers, desktops, laptops and wireless devices), software applications and data. The plan should include a strategy to ensure that all critical information is backed up. We can in consultation with you develop a disaster recovery plan to give you peace of mind for when the unexpected happens.

Patch management is important because patches help to maintain the health and security of the systems that are being patched. Additionally, patches are sometimes used to bring software up to date so that it will work with the latest hardware.

Bandwidth monitoring is a method for measuring the actual bandwidth available on a local system (LAN or WiFi). Bandwidth monitoring tools display real-time data such as download and upload speeds and help prevent network strain. It can also help you understand usage, traffic flow, bandwidth hogs, and network strains across your IT environment.

We can provide a full MPS (Managed Print Service) solution if required. This MPS would contain.

• Supply, installation, and configuration of new fleet
• Fully managed service and support program
• Fully managed consumable replenishment program
• Swipe and release print / secure print solutions
• Scanning solutions
• Detailed department, user, and application print reports