Managed IT Services

Think of our team as your very own Full Service IT Department for a fixed monthly fee.
MANAGED IT SERVICES

What exactly are managed IT Services?

Effective Managed IT Services goes far beyond simply outsourcing your IT and Business Technologies. When you partner with Neo, we enhance and expand your organisational capabilities. It is the strategic, flexible approach to expanding your business and driving your business forward with confidence.

Neo Technologies offers comprehensive IT solutions tailored to businesses with 10-200 team members. We specialise in providing day-to-day support, maintenance, device management, monitoring and strategy and solution design across your entire IT landscape and workforce.

ADVANCED REAL TIME MONITORING & RESPONSE

We proactively monitor and resolve issues before they affect your business.

We partner with Connect Wise Manage, the world leader in advanced real-time monitoring and automated remediation software. This partnership empowers us to effectively manage your entire network as we can connect to any of your team’s devices remotely to detect and resolve issues. Our proactive tools and systems also allow us to ‘peer into the future’ so to speak, so we can often resolve issues before they even arise.

AUGMENT YOUR BUSINESS OPERATIONS

With a Managed Service Provider that integrates seamlessly into your business

The ability to swiftly enhance and expand your operations is paramount. Neo offers your business a unique opportunity to leverage our infrastructure, expertise, resources and experience to seamlessly integrate a Full IT Department into your business. Without having to build one.
meet your full service it department

All for a fixed monthly fee

With Neo Technologies, all you need is one call to our Helpdesk and on our team will be ready to handle your enquiry and get you back to business.Headquartered in Melbourne, our team of highly trained IT professionals has been delivering a wide spectrum of IT services to companies throughout Australia since 1998. Here are some of the benefits of Neo' s Managed IT Services offering.

By partnering with Neo, you gain access to a fully developed IT infrastructure ready for immediate implementation. This is akin to integrating a fully equipped IT department without the associated expenses and time investments.

Our collective knowledge and experience effectively becomes an extension of your business. You can readily tap into our expert guidance, ensuring your IT strategies remain at the forefront without the need for in-house recruitment.

We offer scalable solutions that empower your business to adapt to evolving demands while keeping costs in check. This cost-efficient scalability allows your business to remain agile without the burden of recruiting, training, and managing an internal IT team.

Partnering with Neo to expand your IT capabilities allows your business to concentrate on its core competencies. This shift of IT intricacies to experts enables you to channel your resources and energy toward your primary strengths.

Through robust support and continuous monitoring, Neo ensures seamless business continuity, minimizing downtime and upholding the integrity of your operations.

MANAGED IT SERVICES

HERE'S WHAT YOU CAN EXPECT

Our Managed IT Services empower your business to delegate IT responsibilities to our highly skilled team. We will oversee your entire IT infrastructure. This service involves continuous IT support for a fixed monthly fee, extending beyond technical assistance to encompass monitoring, maintenance, strategic advisory planning, solution design and device management. Our goal is to maintain the security, productivity, and optimal performance of your IT systems.
TESTIMONIALS

What our clients are saying...

NEO NEWSLETTER

Subscribe today

We value your privacy and will never spam you.