May 24, 2022

Commonwealth Bank launches facial recognition login for iPhone X

From November, the Commonwealth Bank of Australia (CBA) has announced the availability of iPhone X facial recognition on its CommBank app. This means customers can now log onto their internet banking using their face as ID.

The release of the iPhone X has created a new way to authenticate and verify identity on the popular device. Users can now use their face as a way to unlock their phone and use apps as another level of security.

CBA is the first Australian bank to offer the service.

“Our customers use secure fingerprint logins on the CommBank app about 30 million times a month,” CBA executive GM of Digital Pete Steel said in a statement on Friday, according to “Extending that functionality to Face ID is part of our ongoing work to provide a better banking experience to our customers through simple, easy, and secure features.”

The bank is working towards balancing security with ease of use. The functionality of biometric security such as using a fingerprint or facial recognition is considered a practical and secure way to access money through their app.

The future of biometrics as a secure way to access financial services is likely only to increase. ANZ has recently launched vocal recognition as a way to access and transfer funds on their phone banking platform.

This is a positive move for the banking sector which has perceived as lagging behind when it comes to applying innovative technology solutions to their services.

If you have any questions about the security of your devices, please feel free to get in touch. We are here to help!


Julie Dunmore

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